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FAQ

Frequently asked questions

Where are you located?

We are based in Miami, FL



What product sizes do you offer?

We offer 2 sizes: D’LIZAS Treat (mini loaf) and D’LIZAS Indulge (medium/large loaf)



What banana bread varieties do you offer?

We offer 6 different gourmet banana bread varieties: Traditional (original), Chocolate Chip, Walnuts, Chocolate Chip with Walnuts, Raisin Nut, and Red Velvet



Do you offer local delivery/pickup?

We offer local delivery in Miami within a 20-mile radius of zip code 33154 Local delivery is $10. FREE with $30+ orders. Local pickup is available please call us at 786-584-7946 or email us at liza@dlizas.com for additional information



Do you ship your gourmet artisan banana breads?

We offer nationwide priority mail shipping. We have a flat rate of $12 per shipping box. Each shipping box can fit up to 8 banana breads (depending on size).



What are the different shipping box configurations available to maximize my shipping?

Holidays Option 1: up to 8 D’LIZAS Treats Option 2: up to 6 Holiday Tins Option 3: 2 D’LIZAS Indulge and 2 Holiday Tins Option 4: up to 2 VIP Gift Packs Everyday Option 1: up to 8 D’LIZAS Treats Option 2: up to 4 D’LIZAS Treats and 2 D’LIZAS Indulge Option 3: 6 D’LIZAS Indulge and 1 D’LIZAS Indulge



What are your shipping policies?

We ship our made to order, fresh baked artisan banana breads from Tuesday through Friday. On occasions we may delay your Friday ship order date (depending on shipping zone) to ensure product freshness. We will notify you if there is such delay. Once the package is in the hands of UPS or USPS, D’LIZAS is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control. Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. There are no returns, refunds or cancellations allowed on any orders that have shipped. All packages are shipped via UPS or USPS. We do not ship to P.O. Box addresses.